Crime & Safety

Laptop Stolen from Eye Doctor

The computer contained information about more than 600 patients.

Someone broke into an eye doctor's office on May 8 and stole a laptop with information about hundreds of patients.

The burglar broke into the offices of EyeCare Associates of the San Ramon Valley and took the laptop, which held eye photos and names of 611 patients. There was a lock on the laptop, but that was broken.

No other information was stored on that computer, according to doctor Robert Neves.

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No arrest has been made in connection to the theft, which occurred at 2305 Camino Ramon. Bishop Ranch Security and the San Ramon Police Department are investigating the incident.

“EyeCare Associates understands the importance of safeguarding our patients’ personal information and takes that responsibility very seriously,” Neves said. "We regret that this incident has occurred, and we are committed to prevent future such occurrences. We appreciate our patients support during this time."

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Neves said there is no potential harm that could come from this theft. He notified the state Department of Health and Human Services because it constitutes a breach of patient privacy under the Health Insurance Portability and Accountability Act.

Patients with questions may call 925-866-2020 from 9 a.m. to 4 p.m. or email the practice at info@eyecaresrv.com with any questions.


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